Jeff‘s done a nice job here – a very accessible and sellable introduction to benefits of faceted classification. Very readable and forwardable little memebullet to aim squarely at clients and bosses alike.
“So often we assume that Web sites should be hierarchically organized. We talk about a “home page” that offers “top-level navigation” so that users can “drill down” to the content. It’s as if we’re programmed to think top down.
But what about information that isn’t as easily structured this way? Sometimes, content has many attributes that have different importance to different users. A hierarchy assumes everyone approaches these attributes the same way, but that’s often not the case.”
Blimey! I actually blogged something about IA for once. I was starting to feel guilty about that…