Human-centred government

Well, the websites, anyway.

“…a good government website can be defined by compliance with the following points:

  • It has clear input from stakeholders on its aims and audience.
  • Preliminary research should be carried out into what users need.
  • The site is frequently tested to ensure it is meeting users’ needs (especially for usability and accessibility) and that the aims of the stakeholders have been achieved.
  • It will then be continually adapted to meet users’ needs.
  • It will be accessible and usable.”

The points around continuous assessment and adaption are interesting. I hope they publish more detail on how they are going to put in place the processes for this.

» Kablenet.com: Going simple online

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