is the name of Mike Kuniavsky’s blog. Mike was the first person I ever met who did user-testing, and invited me to my first user-test. I was visiting San Francisco and he was working at HotWired, where Pouneh (an ex-colleague at Delphi) worked.
It was the first time I saw designers squirm on a (threadbare) sofa when confronted with a live feed of real people using their designs; and even though it was nothing to do with me, I empathised: with them, and the subject. A scenario repeated far too often for me since!
So MikeK. has a blog – I’m sure it’ll be as instructive as that first meeting with him!