“The biggest problem is that if you’re the user, for the most part the technology doesn’t know anything about you. The onus is on the user to learn and understand how the technology works. What we would like to do is reverse that equation so that it becomes the responsibility of the computer to learn about the user.
The computer would have to learn what the user knows, what the user doesn’t know, how the user performs everyday, common functions. It would also recognize when the user makes a mistake or doesn’t understand something.”
This could either be really good, or the birth of an evil , all-powerful Uber-Clippy. Shudder.