The UI nightmare that is the London Bus Ticket Machine

London bus ticket machine, plus bus and bus user (to help explain the whole arcane process)
Originally uploaded by Tom Coates.

If there is one thing above all others that makes me growl at Mother London on my return visits, it is the London Bus Ticket Machine.

Tom Coates has done a great job in highlighting all of it’s deficiencies at his Flickr stream.

Ken Livingstone should be ashamed of this, London’s design community should lobby hard to fix it; and Londoners in general should rise up against it’s crappitude.

  1. quinn said:

    fwiw, it still beats the bart machines.

  2. Or they could (a) get an Oyster card or (b) take the Tube instead.

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